Resonance: Ground-truthing and data collection platform for human-to-digital (and back) evidence
Resonance is a platform designed to generate and exchange collective knowledge through conversations at scale. By facilitating transparent information sharing, it serves as a bridge between those who hold knowledge and those who need it for decision-making.
How it works
AI multiplies the value of data about the world and can process unprecedented volumes of it. Yet, AI is blind to economic life where it leaves little digital trail: poorly connected areas, behaviors or attitudes that resist measurement from public data streams.
For AI to be transformational, for us to understand its impacts, and to design policy around it, there is no way around high-quality, verifiable evidence including where such data would otherwise not exist.
Resonance is a ground-truthing platform built to close part of this gap. People are reached by automated chat or voice call, answer conversationally in their own language, and are paid for verified contributions to evidence generation.
Resonance is built on a modular architecture that adapts to how people actually communicate
The platform integrates multiple channels into unified conversation flows
Users can engage in their preferred language and mode, whether text or voice, and seamlessly switch between them as needed
Conversations range from structured surveys with validation and skip logic to adaptive dialogues that respond dynamically to context
All interactions feed into transparent data pipelines where the journey from raw conversation to distilled insight remains fully traceable
The system can run locally to preserve privacy or connect to cloud services as needed, giving comunities control over how and where data is processed
What Resonance is already doing
In pilots, Resonance is already delivering new insights. In Bangladesh, it is helping the World Bank track near-real-time flood impacts beyond what sensors can see. In Nepal, it supports the World Bank to capture weekly profits of entrepreneurs and return business analytics these firms could otherwise not produce. Other collaborations include the municipal government in Kampala, Uganda, and researchers at UNU-WIDER tracking young jobseekers.